josh specializes in
good design
for unsexy industries
I love solving problems for people in overlooked places: the truck drivers, back-office accountants, and other unsung heroes who run the invisible engines that power everything around us.
currently @
currently @
cashboard
the ai analyst giving lunch breaks back to finance teams
Founding team @ Y Combinator startup
Leading design & product
Learning to design great AI experiences
Saving 100s of hours for teams every week
Robinhood
referrals
the "front door" of robinhood for millions of new investors
End-to-end redesign for mobile, web
Led design strategy in tandem with UXR
Ran research sprints with data scientists
Drove 15% increase in referrals
transfix
marketplace
5 years of matching long-haul truckers with the best freight
Zero-to-1 design for a 3-sided marketplace
Partnered with Ops leaders to drive behavior change in a pen & paper industry
Led design for innovative features like Instant Book, Reloads, and Dedicated Lanes
Automated 70% of all freight
transfix
tracking
a system for incentivizing drivers to share their location
Service design across mobile, web, email, SMS
Teamed up with designers to audit complex comms flows, shape policy, improve tracking
Worked closely with customer service leaders on system design, policy making, & rollout strategy
Automated 90% of tracking updates
transfix
fleet planner
an all-in-one platform for running a small trucking company
led design for transfix’s first saas product
hit the road with product to interview 30+ carriers (generative & evaluative research)
worked closely with 5 carriers as design partners
partnered with product & marketing to build the brand & drive a GTM strategy